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International freight forwarding of pharmaceuticals

Turnkey, temperature-controlled pharmaceutical shipping to Russia: air delivery from China, the UAE and the Gulf countries in a SafePack thermal container with a SmartSensor logger all the way, customs clearance by our own broker and delivery to your door.

China → Russia · UAE and the Gulf countries +2…+8 · +15…+25 · −20 °C · dry ice Own customs broker since 2013 Pharma licence · GDP · ISO
About SafePack thermal containers

Turnkey international freight forwarding of pharmaceuticals is what we do: we move medicines, pharmaceutical substances, finished medicinal products, reagents and medical equipment across borders. One-stop service instead of a dozen contractors: pickup from the sender, packing in our thermal container, air freight, customs clearance by our own team and delivery to your warehouse or clinic. One contract, one contact, one invoice.

Our strength is the China–Russia lane: shipping medicines from China to Russia (substances, finished medicinal products, laboratory and production equipment in the +2…+8 °C and other temperature modes). We also cover the UAE and Gulf countries route. Our own customs broker has worked since 2013, so we take on customs clearance of medicines ourselves rather than passing it on to you. Within Russia, after release, we carry the cargo as temperature-controlled transport of medicines, and urgent shipments go by air delivery.

SafePack thermal containers — BIOCARD
SafePack thermal containers

Calculate an international freight estimate

Choose the route, transport option, weight and temperature range for an indicative estimate based on the same 2025–2026 quotations as the Russian calculator. This is a guide, not an offer price; the team confirms the route, documents, permits and final quotation before dispatch.

Quick selection:
Dimensions of one package, cm — if known
Typical packages:

Chargeable weight is the greater of gross and volumetric weight. Volumetric weight is volume in m³ × 167 kg for air (1:6000) or × 333 kg for road (1:3000). The temperature surcharge includes a SafePack thermal container and logger.

Additional services
Indicative estimate
China → Russia · air
—

    This is an indicative estimate, not a binding quotation. Estimate based on our 2025–2026 quotations. Price depends on the shipment, collection address, flight, route, season and Incoterms. Our international team will confirm the exact price, VAT and transit time for your shipment.

    Indicative estimate based on the international tariff grid and Central Bank exchange rate as of 23 September 2026. This is not a binding offer. Dangerous goods, oversized shipments, Europe and the USA are quoted on request.

    Step 1 of 2

    International shipping request

    How would you like to proceed?

    No separate contract negotiation is required. We work under section 1.2 of the General Terms (official Russian PDF): we will confirm the exact rate in your request for acceptance before handover. After checking your company, we will email the accession application to the address in your request. Sign it with your electronic signature and return it through Diadoc; BIOCARD does not need to sign it. After signing, you will receive an account registration link by email.

    Need tailored volumes or procedures? We will check your company using its Russian tax ID and send a draft contract.

    We will quote the price and timing for your shipment; there is no commitment.

    The Russian domestic leg can also be estimated with the delivery calculator. Customs duties, permits and any additional costs are agreed separately.

    Customs clearance guide price
    37years
    in the cold chain, since 1989
    Up to 96hours
    SafePack containers hold the temperature with no power supply, selected validated PCM configurations and test conditions
    30,000m²
    Class A warehouse in Vyrubovo

    What we ship and on which routes

    Full-cycle international pharmaceutical logistics: from a single ampoule to a pallet, with the temperature mode maintained along the whole route.

    Substances and finished medicinal products

    Pharmaceutical substances and finished dosage forms from China to Russia. We ship temperature-sensitive cargo in our own SafePack thermal containers with temperature control along the whole route.

    Medical and laboratory equipment

    Production, laboratory and clinical equipment, reagents and consumables. Careful packing, insurance and turnkey customs clearance.

    The China–Russia lane

    Our main route: air freight from China with full customs clearance on our side. We work with temperature-sensitive cargo, including the +2…+8 °C temperature mode.

    The UAE and the Gulf countries

    The route via Dubai: our own presence in the UAE and production of SafePack thermal containers. A bridge between East and West for Gulf cargo.

    Transit times for your route

    The exact time depends on the direction, the temperature mode of the cargo and customs procedures — we calculate it individually for your route.

    from 24 h
    within Russia

    Delivery within the country after customs clearance: from 24 hours in the western part of Russia and from 48 hours in other regions.

    since 2013
    own customs broker

    We clear goods through customs ourselves: our own customs broker since 2013.

    We do not promise transit times for Europe or for specific countries in advance — we give an honest estimate for your route and cargo.

    International transit time depends on the direction, the cargo’s temperature mode and customs clearance.

    How it works — turnkey

    Five steps, all organised by us and under our control. You do not need to coordinate separate contractors.

    1

    Pickup from the sender

    We collect the cargo from the supplier — in China, the UAE or another point of departure. We agree the documents and the temperature mode requirements.

    2

    Packing in SafePack and a logger

    We pack the cargo in our own SafePack thermal container for the required mode and fit a SmartSensor logger: it records temperature, humidity, shocks and light along the whole route (the light reading shows whether the package was opened).

    3

    Air freight

    We send the cargo by air along the chosen route. It travels with its temperature mode maintained, without external power — SafePack holds the mode on its own.

    4

    Customs clearance by our own team

    We clear the cargo through customs ourselves: we have had our own customs broker since 2013. We take care of the clearance, the documents and communication with customs.

    5

    Door-to-door delivery

    We deliver to your warehouse, production site or clinic. The SmartSensor record covers the route from pickup to hand-over; the temperature report is kept in the request card in your personal account (Files tab) once it is attached to the order.

    Shipping medicines from China to Russia: steps and documents

    We collect the cargo from the supplier, fly it in a thermal box, clear it in Russia and deliver it to you. The list of documents below is preliminary: requirements may change, and our customs department confirms the exact list.

    How the process works

    1. A contract with the supplier (usually on EXW terms) and a contract with us.
    2. We check the documents before shipment. Until the customs clearance package is complete, we do not collect the cargo abroad — so you do not pay for idle time and penalties.
    3. We collect the cargo from the supplier, pack it in a thermal box with cool packs (with a logger if needed), handle the export formalities and send it by air.
    4. In Russia the cargo is received by a temporary storage warehouse and placed in a cold room. We file the declaration; duties and VAT are paid at the time of filing from BIOCARD’s unified customs account (ELS) — under the contract we can also pay from yours — and you reimburse them against a separate invoice with supporting documents; whether an advance is needed is set by the contract.
    5. After release we deliver to the BIOCARD warehouse or to you.

    Documents usually required

    • air waybill;
    • invoice and packing list;
    • description of the goods and HS code (TN VED) — the code is selected according to the description, composition and intended use of the goods and agreed when preparing customs clearance; a separate fee and time for code selection are not set by our procedure and, if needed, are defined in the contract, and responsibility for the description remains with the sender;
    • contract and payment documents;
    • permits, for example from the Russian Ministry of Health;
    • safety data sheet (MSDS) for liquids and reagents;
    • power of attorney to receive the cargo;
    • for the first customs clearance — the company’s constituent documents.

    Power of attorney — in advance

    Without it the cargo will not be released from the temporary storage warehouse, and paid storage begins. This is the most common cause of delays.

    Dangerous goods and dry ice

    A safety data sheet and special marking are required for liquids and reagents, gas cylinders (even empty ones), batteries, magnets and electric motors. Cargo on dry ice is class 9, and we mark it too. For air transport, the IATA rules for each class apply.

    Within the Eurasian Economic Union (EAEU: Russia, Belarus, Kazakhstan, Armenia, Kyrgyzstan) a customs declaration is, as a rule, not needed for the ordinary movement of EAEU goods, but tax, transport and permit requirements remain, and exceptions are possible for certain goods depending on the HS code — we check the code in advance. If you have already arranged the transport, we can do only the customs clearance. For the cost, request a quote: the exact figure is calculated by our international shipments department.

    Why BIOCARD

    Our own customs broker since 2013

    Customs clearance is our in-house function. We deal with the border ourselves, with fewer intermediaries.

    Our own SafePack thermal containers

    We make the thermal containers ourselves — from ampoule size to pallet size. Modes from deep freezing to +25 °C; they hold the temperature without external power for up to 96 hours in selected validated PCM configurations under their specified test conditions. Registered as a medical device.

    Our own SmartSensor logger

    Our own Bluetooth logger records temperature, humidity, shocks and light — the light reading shows whether the package was opened. The battery lasts several years and does not need recharging. The data is read through a network of receivers in vehicles and warehouses, or with the app on a phone; the temperature report is kept in the request card in your personal account (Files tab) once it is attached to the order.

    Everything our own — one point of contact

    Thermal containers, loggers, a platform with a personal account, a warehouse, our own fleet and an in-house IT team. On a turnkey basis we take on as much of the logistics chain as possible with our own resources: one contract, one contact, one invoice for the whole chain.

    Clinical trial experience

    On the market since 1989; we have supported clinical trials since 2007 (our first project was with Novo Nordisk). We know pharma’s requirements for documents, temperature modes and deadlines.

    Temperature recorded all the way

    The sensor records the temperature along the whole route; the SafePack temperature report (PDF) is kept in the request card in your personal account (Files tab) once it is attached to the order. Transparent for audits and internal quality control.

    What it looks like

    A Class A warehouse, SafePack thermal containers, scanner-assisted receiving and a branded fleet — the whole chain in one pair of hands.

    Inspection and labelling at goods receiving — BIOCARD
    Inspection and labelling at receiving
    −20 °C and +2…+8 °C chambers — BIOCARD
    −20 °C and +2…+8 °C chambers
    Warehouse and city vans — BIOCARD
    Warehouse and city vans
    Class A warehouse, 30,000 m² — BIOCARD
    Class A warehouse, 30,000 m²

    Trusted by

    37 years
    in pharmaceutical logistics — since 1989
    since 2013
    our own customs broker — we clear goods through customs ourselves
    GDP + ISO
    pharmaceutical licence for storing and transporting medicines, GDP and ISO standards
    99 audits
    We have been audited by leading companies in Russia and Europe — a list by date since 2018 →

    “Strictly keeps to agreements… an expert in customs matters” — a recommendation of BIOCARD for international freight forwarding and customs clearance.

    Biopharmrus LLC, Head of Foreign Trade Department · Podolsk, 30 July 2018

    Among our clients:

    Novo Nordisk, Astellas, Gedeon Richter, Lundbeck, Pharm-Sintez, Lancet, KRKA, Teva, Stada, Abbott, Sanofi

    Frequently asked questions

    What do you need to ship medicines internationally?

    Four things: the storage conditions from the manufacturer’s documentation; customs documents — the contract, invoice, packing list, transport waybill and the registration certificate of the medicinal product; a carrier that maintains the temperature mode along the whole route; and customs clearance. We do all of this on a turnkey basis: we collect the cargo from the sender, carry it in a SafePack thermal container with a SmartSensor logger, clear it with our own customs broker and deliver it to the door.

    Do you clear customs yourselves or through a contractor?

    We do it ourselves. Customs clearance has been our in-house function since 2013. We organise pickup, air freight, customs clearance and door-to-door delivery and keep them under our control — one point of contact, one contract, one invoice.

    Who pays customs duties and VAT on imports, and how are they reimbursed?

    When the declaration is filed, we pay duties and VAT from BIOCARD’s unified customs account (ELS); under the contract we can also pay from the client’s ELS — Russian legal entities have one open by default. You reimburse these payments against a separate invoice with supporting documents (clause 1.2 of the General Terms of Service). Whether an advance is needed is set by the contract.

    Do you pay for laboratory tests, certification and foreign payments on the client’s behalf?

    Yes. On the client’s instruction we pay for laboratory tests, certification and payments to foreign counterparties. The costs are reimbursed as incurred, against supporting documents and on the terms of the contract.

    How do you book air freight?

    We book cargo capacity directly with airlines and with their official cargo agents. For each direction we choose the option with the best rate and a guaranteed booking.

    Which routes do you cover for shipping medicines from China or the UAE to Russia?

    Our main international lanes are China → Russia (substances, finished medicinal products, medical and laboratory equipment) and the UAE and the Gulf countries via Dubai, where we have our own presence and production of SafePack thermal containers. We calculate the specific route and timing for your task.

    How do you maintain the temperature during international transport of medicines?

    The cargo travels in our SafePack thermal container, which holds the required mode — from deep freezing to +25 °C — without external power for up to 96 hours in selected validated PCM configurations under their specified test conditions. A SmartSensor logger is placed inside: it records temperature, humidity, shocks and light along the whole route. The data is read through a network of receivers in vehicles and warehouses, and the SafePack temperature report (PDF) is kept in the request card in your personal account (Files tab) once it is attached to the order.

    Which temperature modes are available?

    The main modes are +2…+8 °C, +15…+25 °C, −20 °C and dry ice (−70 °C). On request we handle highly specialised tasks — for example +8…+15 °C, or shipping biomaterials in a Dewar vessel at −196 °C (liquid nitrogen). These are rare cases, and we discuss them individually.

    Do you give transit times for Europe in advance?

    We do not promise transit times for Europe or for specific countries in advance — we give an honest estimate for your route. The exact time depends on the direction, the temperature mode of the cargo and customs procedures. Within Russia, after customs clearance, delivery starts from 24 hours for the western part of the country and from 48 hours for other regions. Leave a request — we reply during business hours, usually within the working day, and calculate it for your task.

    What are the typical air freight transit times?

    As a guide, air freight on the China, UAE, Turkey and EAEU routes takes 2 to 5 days. This includes delivery with customs clearance in the country of departure. It is a guideline, not a promise: the exact time depends on the route, the flight schedule and how ready the documents are, and the specialist states the time for preparing the shipment, transport and customs clearance separately when quoting. We do not give transit times in advance for other directions or modes of transport.

    What documents are needed to ship medicines from China to Russia?

    Usually: an air waybill, an invoice and packing list, a description of the goods with the HS code (TN VED), the contract and payment documents, permits (for example from the Russian Ministry of Health), a safety data sheet for liquids and reagents and a power of attorney to receive the cargo; for the first customs clearance — the company’s constituent documents. The list is preliminary: requirements may change, and our customs department confirms the exact list.

    Why is a power of attorney to receive the cargo important?

    Without it the cargo will not be released from the temporary storage warehouse, and paid storage begins. This is the most common cause of delays, so it is best to prepare the power of attorney in advance.

    What documents are needed to export medicines from Russia?

    A preliminary set: the supply contract, an invoice or a pro forma invoice for a shipment free of charge, a packing list, a description and intended use of the goods, details of the sender and the recipient; for air shipments an air waybill is also prepared. Additionally, by cargo type: medicines — quality documents, details of registration, batch, expiry date and storage temperature, and permits and licences if they are required for the purpose of the shipment and by the countries of departure and destination; reagents — composition, CAS number, concentrations, safety data sheet and a description of the intended use; samples — description, quantity, purpose of shipment and value for customs purposes (“sample” status does not exempt the shipment from permit requirements); biomaterials — description and origin, purpose of shipment, infectious-substance classification and the necessary permits. We agree the customs clearance documents and the representative’s authority before dispatch; our customs department confirms the exact list.

    Which documents are needed for dietary supplements?

    As standard we ask for the contract and specification, the invoice, the packing list, a description and composition of the product, a quality document for the batch, the label, and details of the batches and expiry dates; the transport document is prepared according to the mode of transport. For commercial import into Russia for sale a valid state registration certificate (SGR) is required; we check the Russian-language label and the mandatory marking. For export, registration documents and certificates depend on the requirements of the destination country. For samples for registration and for shipments within the EAEU the set is agreed separately.

    Can dry ice, biomaterials or lithium batteries be shipped by air?

    Yes, but we check the requirements before booking: the airline and the terminal may set additional restrictions. Dry ice is class 9, UN1845: we agree the quantity with the airline, the packaging must let carbon dioxide escape, and every package must carry the UN1845 marking, the name Dry ice / Carbon dioxide, solid, the class 9 label and the net mass of dry ice; the air waybill states the number of packages and the mass of ice. Category B biomaterials (UN3373): triple packaging under PI650 and marking; a dangerous goods declaration is not required, and where dry ice is used its requirements are added. Category A (UN2814 and UN2900): packaging under PI620, the shipper’s declaration for dangerous goods and prior agreement on acceptance. The sender confirms the classification of the material. Lithium batteries in the cargo or in the client’s logger: we request the battery model and type, the quantity, the capacity in watt-hours or the lithium content, details of placement and the UN38.3 test summary.

    What does “we take care of border formalities” mean?

    We arrange the necessary customs and transit formalities along the agreed route: we prepare and submit the transport documents and the customs documents that are needed, work with the carrier and with customs representatives, and oversee the progress of the procedures. Before dispatch we check the documents and agree the scope of services and the costs. Permits, duties, fees and additional costs are included in the service only by agreement, and we do not guarantee that there will be no inspection or delays.

    How long does customs clearance take?

    By law, goods are released within four hours of the declaration being registered, but there are exceptions and extensions, and this is not the timeframe of the whole service: checking the documents, preparing the declaration, inspection and obtaining permits all need additional time. That is why we do not promise “clearance in four hours”. We state the time for preparing the shipment, transport and customs clearance when we quote, and we specify from which event it is counted and whether pickup, door-to-door delivery and obtaining permits are included.

    What information do you need to quote an international shipment?

    The departure address and the destination address; the Incoterms delivery terms; the preferred mode of transport; the date the cargo is ready and the desired delivery date; the name, composition and intended use of the cargo; the temperature mode; the HS code (TN VED), if you have it; the number of packages and the weight and dimensions of each package; requirements for packaging, thermal boxes and loggers. We will also ask for the value and currency of the cargo, the invoice and packing list, details of any hazardous components and the permits you already have, and who performs customs clearance. We calculate the cost and an estimated transit time once we have the data on the cargo and the route.

    Who signs the documents, and is a contract with a customs representative required?

    Documents are signed by the head of the organisation or by another representative with confirmed authority. The customs declaration is signed with an electronic signature by the declarant or by a customs representative acting on the declarant’s behalf. To clear goods through a customs representative, you need a contract with them or an existing contract that provides for them to perform customs operations; an instruction to a freight forwarder alone is not enough. The contract is made in writing — on paper or electronically with appropriate electronic signatures.

    How is the HS code (TN VED) selected?

    Based on the description, composition, properties and intended use of the goods; this may require technical documentation, a safety data sheet, quality documents, photographs and information from the manufacturer. We agree the code when preparing customs clearance; a separate fee and time for code selection are not set by our procedure and, if needed, are defined in the contract. The code we select is not a preliminary classification decision that is binding on customs.

    Do you check cargo for dual-use goods?

    Yes, free of charge: we agree the non-tariff regulation measures and check the permits. The goods are identified by the Russian participant in foreign trade: an HS code alone is not enough — the composition, characteristics, intended use and end user are looked at. Whether a licence or another permit is needed is decided after the goods are identified and the specific operation is checked. Questions about sanctions and a specific shipment are decided by the manager.

    Do you import veterinary medicines and medicines for clinical trials into Russia?

    Yes, we have handled such shipments; in customs clearance we act as a customs representative. We check the import conditions and documents and arrange the transport and customs clearance; support in obtaining permits is agreed for each specific shipment. For veterinary medicines we check the registration of the product or the legal basis for import, the importer’s right to import, whether a licence is needed, the permit of Rosselkhoznadzor (the Russian veterinary and phytosanitary supervision service) and the transport conditions. Medicines for clinical trials require a permit to conduct the trial and a Ministry of Health permit to import the specific batch; the quantities and names must match the permit.

    Is an import permit needed in the destination country? What about Belarus and the EAEU?

    The permit application is submitted by the local importer or consignee; we check the documents and, as an agreed service, arrange the preparation and support the process of obtaining the permit. For samples sent to the UAE we first determine the type of material, the purpose and the requirements of the competent authority: there is no single permit and no single list of documents for all samples. Belarus and the Eurasian Economic Union (EAEU): for the ordinary movement of EAEU goods a declaration is, as a rule, not needed, but tax, transport, permit and industry-specific requirements remain. For road imports into Russia that fall under the SPOT system, the Russian importer prepares in advance a document on the upcoming delivery (DOPP) and passes the QR code to the carrier; we can prepare it on the client’s behalf only if the authority and the service have been agreed separately. We check exceptions and conditions as of the delivery date.

    Shipping medicines across the border?

    We will quote turnkey international transport — air freight, our own customs clearance, a thermal container and a logger all the way. One point of contact from pickup to your door. We reply during business hours (Mon–Fri, 09:00–18:00 Moscow time), usually within the working day.

    Get a quote and agree the next step

    Send the origin and destination, cargo description, required temperature, piece count, actual weight and outer dimensions. You can ask a question or get an estimate before formal onboarding. The domestic delivery calculator uses the published Russian tariff; international routes, storage and special handling are quoted for the actual task.

    Under the public transport offer, acceptance is signed through electronic document exchange before the first transport order. A registration link is then sent to the email in the acceptance, and orders are placed in the client account. If you have no electronic signature or need different contract terms, the manager agrees the contract route. Storage is arranged separately. How to start working with BIOCARD →

    Equipment is selected for the cargo, route and conditions. The stated holding time of up to 96 hours applies to selected tested SafePack configurations; it is not a guarantee for every model, load or dry-ice shipment. The manager can provide the test report for the relevant model and range by email. Temperature reports in the client account are available once attached to the order.

    Related services

    Air freight

    Urgent air transportation of medicines, vaccines and samples, with the route and temperature plan agreed before dispatch.

    Customs clearance

    Customs declarations and document checks by BIOCARD’s own customs team, with an indicative clearance fee.