One process from preparation to delivery
For a temperature-controlled shipment, we check the route, cargo volume, required range and transit time, prepare the container and cooling configuration, and keep shipment records. SmartSensor records temperature every minute; a nearby compatible phone or hub reads its data. The complete SafePack PDF appears in the client account when attached to the order.
Our head office and 30,000 m² Class A warehouse are in Vyrubovo, Moscow Region, with offices in Rostov-on-Don, St. Petersburg and Dubai. We work with organisations and sole traders; services for private individuals are not yet available.
BIOCARD has worked in temperature-controlled logistics since 1989 and clinical trial logistics since 2007. We transport medicines, vaccines, biological samples and other sensitive medical cargo, and provide customs clearance, warehouse services and SafePack thermal containers. Our customers include pharmaceutical companies, healthcare providers, laboratories and research organisations.
Since 1989 we have delivered hundreds of thousands of shipments while maintaining strict temperature control requirements. We use our own storage facilities and vehicle fleet, and our freight forwarders are trained to handle thermolabile cargoes and respond to emergencies. As a licensed customs broker since 2013, we handle customs procedures and prepare export & import documentation in-house.
We provide order tracking and documents through our client account and mobile app. SafePack containers, cool packs and SmartSensor loggers are developed by BIOCARD. Suitable configurations with Max cool packs maintain the required temperature for up to 96 hours under their test conditions; a particular route and a dry-ice shipment need their own assessment.
Biocard's mission is to be the most efficient logistics company, leading the way in fast, reliable logistics and providing a complete range of high-quality services. Our work contributes to a better world by saving lives and enhancing patient quality of life, making effective innovations accessible to more people. We are passionate about what we do!
INNOVATION AND EFFICIENCY
We strive to use the latest and most effective solutions, improve performance efficiency, and save costs through automation of processes. Our commitment and dedication to our work drive us to always do our best.
CUSTOMER FOCUS
Our clients and their specific needs are at the core of every service we provide. By understanding their requirements and putting ourselves in their shoes, we continuously refine our services to cater to their needs.
PERFORMANCE
We don't just work for the sake of the process; we aim to achieve goals that contribute to the growth of our company and our clients' businesses. We tackle challenging tasks by setting ambitious objectives.
EFFECTIVENESS
We prioritize our clients and their unique needs, constantly working to improve our services based on their requirements.
HONESTY AND OPENNESS
We pursue goals aimed at developing our company and our clients' businesses, tackling challenging tasks and setting far-reaching objectives with integrity and transparency.