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Logistics services for pharma and healthcare

Turnkey medical and pharmaceutical logistics: temperature-controlled transport, Class A warehouse, customs, SafePack thermal containers supplied for delivery, clinical trials, biomaterials.

37 years in the cold chain Pharma licence · GDP · ISO 30,000 m² warehouse
About SafePack thermal containers

BIOCARD takes on the whole journey of a medicine — from the factory to the patient: healthcare supply chain logistics in one place. Temperature-controlled transport, groupage and international shipments, customs clearance, Class A warehouse storage, SafePack thermal containers supplied for delivery, clinical trial logistics and biomaterial transport, including medical courier pick-up and delivery of biological samples. This is not a set of contractors but one working model: one coordinating team for the whole cold chain. The plan connects manufacturer and recipient while maintaining the required temperature. Storage is arranged separately from the public transport offer.

We coordinate the logistics chain with our own equipment and operations wherever possible. We make SafePack thermal containers and SmartSensor temperature loggers ourselves and have a 30,000 m² warehouse in Vyrubovo (Moscow Region), our own fleet, a development team and a customs broker. The fewer the hand-offs between contractors, the fewer the places where the temperature mode can slip or responsibility can be lost. You get end-to-end temperature control and one team accountable for the result.

Call us
Our own refrigerated fleet — BIOCARD
Our own refrigerated fleet
37years
in the cold chain, since 1989
Up to 96hours
SafePack containers hold the temperature with no power supply, selected validated PCM configurations and test conditions
30,000m²
Class A warehouse in Vyrubovo

Our services

The full cycle of pharmaceutical and medical logistics. Each service relies on our own resources and runs under unified quality control.

Temperature-controlled pharma transport

Delivery of medicines and vaccines in the required temperature mode: +2…+8 °C, +15…+25 °C, −20 °C and dry ice at −70 °C. A SmartSensor logger records the temperature along the whole route; a PDF report can be provided. Learn more →

Groupage cargo

Pharma delivery from a single box on a regular schedule — with no need to wait for a full refrigerated truck. Less expensive than a dedicated vehicle, with the same temperature control. Learn more →

International logistics

Delivery of medicines and reagents across borders: by air, by road and multimodal. Routes China → Russia and the UAE / Gulf, including complex routes with transit through Dubai. Learn more →

Customs clearance

Our own customs broker since 2013. Full support for importing medicines and medical devices: documents, commodity codes (TN VED) and Russian Ministry of Health permits. Quick customs clearance thanks to our own broker. Learn more →

Pharmaceutical storage and warehousing

A 30,000 m² Class A warehouse in Vyrubovo: several temperature zones from freezing to +25 °C, a pharmaceutical licence, GDP (Good Distribution Practice), round-the-clock operation, location-based storage and Chestny ZNAK marking. Learn more →

SafePack equipment

Our own SafePack thermal containers and SmartSensor temperature loggers. Modes from deep freezing to +25 °C; the containers hold the temperature with no external power for up to 96 hours in selected validated PCM configurations under their specified test conditions. When you order a delivery, they are supplied with it and included in its price; we arrange the return of the packaging. Learn more →

Clinical trials

A specialised operator for clinical trials: transport of study drugs and comparator drugs, pick-up and courier delivery of biosamples, temporary import, regulatory support. Experience in clinical trials since 2007. Learn more →

Temperature modes

We ship across the full range of cold chain modes — in our own SafePack thermal containers, with the temperature recorded along the whole route.

Multi-temperature warehouse: −20 °C and +2…+8 °C chambers
Multi-temperature warehouse: −20 °C and +2…+8 °C chambers

+2…+8 °C

The main mode for most vaccines and biologics

+15…+25 °C

Controlled room temperature for temperature-sensitive medicines

−20 °C

Freezing: blood plasma and frozen medicines

−70 °C

Dry ice for deep freezing and special cargo

Highly specialised modes are available on request: +8…+15 °C and a Dewar vessel at −196 °C (liquid nitrogen) for biomaterials.

How our turnkey service works

1

Request and quote

You submit a request — we choose the temperature mode, packaging and route for your cargo and calculate the delivery. One contact for all services.

2

Packaging and loggers

The cargo is packed into a SafePack thermal container for the required mode, and a SmartSensor logger is placed inside — it records temperature, humidity, shocks and light (light shows whether the package was opened).

3

Transport and control

We ship with our own vehicles or multimodally. The data is read from the logger through a network of receivers in vehicles and warehouses, without opening the box.

4

Delivery and report

We deliver hand to hand, with closing documents. The temperature history of the whole route can be issued as a PDF report; the temperature report is kept in the request card in your personal account (Files tab) once it is attached to the order.

Why BIOCARD

Our own equipment and operations

We rely on our own SafePack thermal containers, SmartSensor loggers, platform and personal account, warehouse, fleet, development team and customs broker. Fewer contractors, fewer gaps in responsibility.

One team to coordinate the services

One team coordinates import, customs, transport, storage and equipment. Storage is arranged separately from the public transport offer, and documents for a container sale and transport are issued separately.

Temperature recorded along the whole route

A SmartSensor logger records temperature, humidity, shocks and light. The data is read without opening the box, through a network of receivers in vehicles and warehouses. The temperature report is kept in the request card in your personal account (Files tab) once it is attached to the order.

Experience tested by pharma companies

In business since 1989, clinical trials since 2007, our own customs broker since 2013. We work with Novo Nordisk, Sanofi, Abbott, KRKA, Teva and others.

Equipment registered as a medical device

Reusable SafePack medical thermal containers are registered as a medical device. Selected PCM configurations hold the required range for up to 96 hours under their specified test conditions. Dry ice is available in compatible models and needs a separate shipment plan. When you order a delivery, they are supplied with it and included in its price; we arrange the return of the packaging.

Coverage from our warehouse to the border

A warehouse in Vyrubovo, offices in Moscow, Rostov-on-Don, St Petersburg and Dubai. Delivery across Russia and on the international routes China → Russia and the UAE.

What it looks like

A Class A warehouse, SafePack thermal containers, scanner-assisted receiving and a branded fleet — the whole chain in one pair of hands.

Warehouse and city vans — BIOCARD
Warehouse and city vans
Class A warehouse, 30,000 m² — BIOCARD
Class A warehouse, 30,000 m²
SafePack thermal containers — BIOCARD
SafePack thermal containers
Receiving and sorting of orders — BIOCARD
Receiving and sorting of orders

Trusted by

37 years
of experience in medical logistics — since 1989
since 2007
we have worked on clinical trials, starting with Novo Nordisk
up to 96 hours
Selected validated PCM configurations, specified test conditions; dry-ice duration is assessed separately

Successful use of Safepack thermal containers… the best solution today in terms of transport reliability and optimisation of warehouse processes.

Lancet JSC, D. B. Kechko, Logistics Director · 16 April 2019

Licences, standards and clients:

Pharmaceutical licence for the storage and transport of medicines · GDP (Good Distribution Practice) · ISO. Clients include: Novo Nordisk, Astellas, Gedeon Richter, Lundbeck, Pharm-Sintez, Lancet, KRKA, Teva, Stada, Abbott, Sanofi.

Frequently asked questions

What do BIOCARD's logistics services include?

The full cycle of pharmaceutical and medical logistics: temperature-controlled transport of medicines and vaccines, groupage and international shipments, customs clearance, Class A warehouse storage, SafePack thermal containers supplied for delivery, clinical trial logistics and biomaterial transport, including courier pick-up and delivery of biological samples. All services are under unified quality control.

What does turnkey logistics mean, and what are the benefits?

It means we cover the whole journey of the cargo, as far as possible with our own resources: import, customs, storage, packing into thermal containers and delivery. You work with one coordinating team. The scope and documents are agreed before work starts; storage is arranged separately from the public transport offer. Fewer hand-offs between providers means fewer places where the temperature mode can be broken or responsibility lost.

Who are your logistics services for?

For pharmaceutical manufacturers, distributors, clinics and medical centres, laboratories, blood banks, contract research organisations (CROs) and companies running clinical trials. We work with large international and Russian pharma companies and can handle both one-off urgent tasks and regular, ongoing logistics.

Which temperature modes do you ship in?

The main modes are +2…+8 °C, +15…+25 °C, −20 °C and dry ice at −70 °C. Highly specialised modes are available on request: +8…+15 °C and a Dewar vessel at −196 °C (liquid nitrogen) for biomaterials. Our own SafePack thermal containers hold the temperature with no external power for up to 96 hours in selected validated PCM configurations under their specified test conditions.

How do you control and record temperature during transport?

A SmartSensor temperature logger is placed in the shipment. It records temperature, humidity, shocks and light — light shows whether the package was opened. The logger is passive, and its battery lasts several years with no recharging. The data is read without opening the box, through a network of receivers in vehicles and warehouses, by phone or with the app. This is a complete and reliable temperature history of the whole route, not a stream of data during the trip; it can be issued as a PDF report, and the temperature report is kept in the request card in your personal account (Files tab) once it is attached to the order.

Let us calculate your turnkey logistics

Tell us about your cargo, temperature mode and route — we will choose the services and packaging and calculate the delivery. One contact for the whole cold chain: from the factory to the patient.

Get a quote and agree the next step

Send the origin and destination, cargo description, required temperature, piece count, actual weight and outer dimensions. You can ask a question or get an estimate before formal onboarding. The domestic delivery calculator uses the published Russian tariff; international routes, storage and special handling are quoted for the actual task.

Under the public transport offer, acceptance is signed through electronic document exchange before the first transport order. A registration link is then sent to the email in the acceptance, and orders are placed in the client account. If you have no electronic signature or need different contract terms, the manager agrees the contract route. Storage is arranged separately. How to start working with BIOCARD →

Equipment is selected for the cargo, route and conditions. The stated holding time of up to 96 hours applies to selected tested SafePack configurations; it is not a guarantee for every model, load or dry-ice shipment. The manager can provide the test report for the relevant model and range by email. Temperature reports in the client account are available once attached to the order.

Related services

Pharmaceutical warehousing

Licensed Class A warehouse in Vyrubovo: temperature zones, WMS, batch records, FEFO and published base rates.