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BIOCARD office: order reception and processing

Contact BIOCARD

Head office and Class A warehouse in Vyrubovo, Moscow Region. Offices in Rostov-on-Don, St. Petersburg and Dubai. Leave a question at any time; delivery orders are placed in your client account after onboarding.

Our offices

Head office and warehouse — Vyrubovo

Vyrubovo, Odintsovo urban district, Moscow Region — a 30,000 m² Class A warehouse with multi-temperature zones, working round the clock.

Full contact details, working hours and directions are in the block below.

Rostov-on-Don

An office and local support in the south of Russia — taking and following up orders, coordinating deliveries across the region.

St. Petersburg

An office and local support in the north-west of Russia — taking and following up orders, coordinating deliveries across the region.

Dubai, UAE

Jebel Ali Industrial 1, Office BIOCARD. The UAE / Gulf countries line and the China → Russia line. More about the UAE: biocard.ae.

What to include in your enquiry

For a quotation, tell us the origin and destination, planned date, cargo type, weight, dimensions and required temperature. For an existing shipment, start with the order number. Your manager can find the order record and help with its status, documents or temperature report.

Office support is available on business days from 09:00 to 18:00 Moscow time. The client account is available around the clock. See shipment tracking or the claims guide.

Head office

ADDRESS:

143005, Russia, Moscow Region, Odintsovo urban district, Vyrubovo village, 160, bldg. 6

HOURS OF OPERATION:

Website enquiries / client account:

Office:

Warehouse:

at any time

09:00–18:00, Mon–Fri (Moscow time)

round the clock